Somoney Legal

Delete your account & data

How to permanently delete the account and data associated with the app Somoney. Version 1.0 · Last updated: 30 August 2026.

The short version

Somoney stores your data in two places, and you can delete each:

  • On your phone: delete it yourself, instantly, inside the app.
  • In the cloud (only if you turned on Cloud Sync), delete it from inside the app, or request it by email. This also removes your login.

Deletion is permanent and cannot be reversed. If you may want your records later, export an encrypted .sph backup first (Settings → Backup & Restore → Encrypted backup).

Option 1, Delete data on your device (instant)

All your business data lives on your phone by default. To erase it from a device:

  1. Open Somoney.
  2. Go to Settings → Privacy & Data.
  3. Tap Delete My Data, then Delete from Device.

This permanently removes all business data from that device. It cannot be undone. (When you are not signed in, this does not remove a cloud copy: use Option 2 for that. When you are signed in, the confirm button reads Delete Everything and also erases your cloud data and your Somoney account, as in Option 2.)

Option 2, Delete your account & cloud data

This applies if you turned on Cloud Sync and/or signed in with Google.

From inside the app (recommended)

  1. Open Somoney and sign in with your Google account.
  2. Go to Settings → Privacy & Data.
  3. Tap Delete My Data, then Delete Everything.

This erases the data on this device and your business’s cloud records and stored photographs, and deletes your Somoney account (your login identity), so your Google account can be used to register afresh. Your Google account itself is not affected. If the app says the cloud data or the account could not be deleted, email us as described below; Request Cloud Data Erasure, on the same screen, opens that email for you.

By email (alternative / web request)

If you cannot access the app, send a deletion request from the email address linked to your Google account:

privacy@somoney.in, subject/body: “Delete my account and data”.

Please include the Google account email address on the account so we can locate it.

Identity verification. To protect your account from unauthorised deletion, we may ask you to verify your identity (for example, via the Google account email address on file) before we act.

Timelines. We will acknowledge your request promptly (we aim to do so within 3 working days) and complete a verified deletion, and confirm to you, within 30 days: or sooner where the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 prescribe a shorter period, extending only where reasonably necessary and permitted, in which case we will tell you.

What is deleted, and what is kept

DataWhat happens
Your business records (ledger, parties, invoices, inventory, expenses, staff/payroll, etc.)Deleted from the cloud.
Photographs you uploadedDeleted from cloud storage.
Your login / authentication identity (Google-based account)Deleted, so the account can register afresh.
Data stored only on your deviceRemoved by Delete My Data in the app (Option 1 or 2); not affected by an email request.
Deletion markers (tombstones)Retained up to ~90 days so the deletion propagates across your devices, then purged.
Records we are legally required to keep, or need to resolve a dispute or prevent abuseRetained only as and for as long as the law requires, then deleted.

Before you delete

Deletion is permanent and cannot be reversed. If you may want your records later, first create an encrypted .sph backup from Settings → Backup & Restore → Encrypted backup and store it safely.

For the full picture of how we handle your data, see our Privacy Policy (Section 14, “Data retention & deletion”).